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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our savings rates have been updated, please click here to view the full rates on our website.

 

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of ÂŁ10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised our savings rates have been updated, please click here to view the full rates on our website.

 

Friday 6 June, 2025
Swan Exterior

On Tuesday 13 May, Butterfield Mortgages Limited hosted a breakfast at The Swan on Bankside.

The event was attended by a number of valued business partners to hear about a wide range of interesting industry developments.

With stunning views of the City and River Thames, attendees heard from Lucian Cook, Head of Residential Research at Savills; Mark Chick, Senior Partner and Head of the Landlord & Tenant team at law firm Bishop & Sewell; and Will Savage, Head of Corporate Partnerships at The Felix Project, Butterfield Mortgages Limited ('Butterfield Mortgages') charitable partner.

Below we recap on what was an insightful morning, including the most pertinent information shared by our wonderful speakers.

Tax, tariffs and the prime housing market – Lucian Cook, Savills

Lucian kicked off proceedings by providing an excellent snapshot of the PCL market.

UK tax reforms – including the abolition of the remittance basis for non-doms and the expansion of inheritance tax to global assets – are reshaping buyer behaviour. Combined with the 2% Stamp Duty surcharge and VAT on private school fees, these measures are creating greater caution among high-net-worth individuals.

Moreover, economic uncertainty and US trade policies are creating further uncertainty among investors. While direct economic impact on the UK may be limited, market turbulence and stock volatility are affecting wealth creation and, by extension, prime property demand.

That said, interest rates could fall faster than expected, thanks to disinflationary pressure from tariffs. Alongside more relaxed affordability testing, this may support a stronger housing market recovery.

In PCL, price corrections in areas like Chelsea and Mayfair can be seen, while more domestic-led markets such as Notting Hill remain resilient. With prices still 21% below the 2014 peak and supply constrained, however, opportunities for buyers are emerging.

As a result, Savills projects a 9.6% rise in PCL prices over five years, despite a forecasted 4% dip in 2025. Prime regional and outer London markets are expected to outperform, with 18.2% and 14.7% growth respectively.

Leasehold reform update – Mark Chick, Bishop & Sewell

Next to speak was Mark Chick, Senior Partner and Head of the Landlord and Tenant team at Bishop & Sewell, who provided a much-needed update on the complicated nature of leasehold reform.

The Leasehold and Freehold Reform Act was passed in May 2024, but only a few provisions are currently in force. Critical reforms remain unresolved, creating uncertainty for short leaseholders and prospective buyers, while no updates have emerged regarding restrictions on ground rents for existing leases.

The Act aims to simplify and reduce the cost of lease extensions and freehold purchases by removing marriage value, standardising lease terms to 990 years, and streamlining valuation.

Leaseholders will also gain greater rights to manage buildings, with simplified collective enfranchisement and Right to Manage procedures. Meanwhile, legal costs previously put on leaseholders will largely shift to landlords, improving fairness and transparency.

Mark demonstrated that the implementation of the Act is planned carefully, with further consultations underway. This includes reviews of challenges related to the Human Rights Act. Six claimants are currently pursuing judicial review over potential losses linked to reforms to marriage value and cost reallocations, with a trial expected in July 2025.

The commonhold reform white paper was also discussed, highlighting ongoing issues such as untested models, conversion thresholds, and balancing flexibility with enforceability, indicating reform remains a work in progress.

Combatting food poverty in the Capital – Will Savage, The Felix Project

The breakfast briefing finished with a talk from Will Savage, Head of Corporate Partnerships, from The Felix Project – an organisation of which Butterfield Mortgages is proud to support.

The organisation is London’s largest food redistribution charity, rescuing high quality surplus food that would otherwise go to waste and distributing it to over 1,200 community organisations and schools across London.

One of the biggest takeaways from the talk was the significant growth that the charity has achieved in recent years. Started in 2016 by Justin and Jane Byam in memory of their son Felix, it now has four depots, a kitchen, Multibank and processing hub in London.

What’s more, in 2024, 13,398 volunteers gave over 146,000 hours of their time to the organisation, and 10,700 group volunteers from across 370 organisations and companies. As a result, it was able to redistribute 16,000 tonnes of food from over 300 different suppliers and delivered over 38 million meals – the equivalent of £63 million in food value.

The talk demonstrated the clear impact that The Felix Project, its volunteers, suppliers and corporate partners are making. Food poverty remains a significant issue in London, particularly in areas like Tower Hamlets, despite their close proximity to some of the most affluent parts of the capital.

More can, and must, be done to address the issue – The Felix Project is going above and beyond to do just that and Butterfield Mortgages is proud to be supporting them to help make a positive impact. More information about the organisation can be found here: https://thefelixproject.org/

We were delighted to host this breakfast briefing, and our thanks go to all the speakers for their input. We hope that all those in attendance enjoyed the event and its insights as much as we did. Should any intermediaries wish to speak to the Butterfield Mortgages team about the PCL market or how we can help support their clients in the prime market, please do not hesitate to get in touch.

All views expressed in this article are solely those of the author(s) and / or speaker(s) referred to and do not necessarily reflect the views of Butterfield Mortgages Limited and its affiliated entities. Butterfield does not accept responsibility or liability for the opinions or comments published in this article

Alpa Bhakta is the CEO of Butterfield Mortgages, a London-based prime property mortgage provider with a focus on the needs of UK and international HNWIs.

Butterfield Mortgages Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register Number: 119274). Registered office: Sun Court, 66-67 Cornhill, London, EC3V 3NB. Registered in England No. 338594.