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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our savings rates have been updated, please click here to view the full rates on our website.

 

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of ÂŁ10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised our savings rates have been updated, please click here to view the full rates on our website.

 

Butterfield Announces Senior Management Appointments

HAMILTON, Bermuda--(BUSINESS WIRE)-- The Bank of N.T. Butterfield & Son Limited (“the Bank”) (BSX: NTB.BH) (NYSE: NTB) today announced a number of senior management changes, focused on managing risk, enhancing the Butterfield brand, driving Trust profitability, and developing its people.

During the month of September 2020, Sabeth Siddique, Bri Hidalgo, and Kevin Dallas will be joining Butterfield as members of the Bank’s Executive Committee. Jane Pearce, who was appointed Group Head of Trust in February 2020, has also joined the Executive Committee.

Sabeth Siddique has been appointed Group Chief Risk Officer. Mr. Siddique was the former Deputy Chief Risk Officer at M&T Bank from 2013 to 2019, and prior to that, spent three years as Director of Governance, Risk, and Regulatory Strategies at Deloitte. From 2001 to 2010, he was Assistant Director, Banking Supervision and Regulation and Head of Credit Risk Division at the Federal Reserve Board in Washington, DC. Andrew Graham, the current Group Chief Risk Officer based in Guernsey, has been appointed Chief Risk Officer for Butterfield’s growing Channel Islands business.

Bri Hidalgo has been appointed Group Head of Compliance and Operational Risk. Ms. Hidalgo joins Butterfield from Wells Fargo Bank, where she was Chief Risk Officer, Wealth & Investment Management. Prior to her 14 years with Wells Fargo, Ms. Hidalgo worked in risk management and compliance for six years at Wachovia Securities and First State Investments in both the US and the UK. Ms. Hidalgo takes over the Group Compliance portfolio from Siân Dalrymple, who is retiring from Butterfield.

Kevin Dallas has been appointed Group Head of Marketing and Communications. From 2017 to 2020, Mr. Dallas was Chief Executive Officer of the Bermuda Tourism Authority (“BTA”), responsible for the strategic direction, operations, and financial management of an independent public authority charged with delivering economic growth through tourism. Prior to joining the BTA, Mr. Dallas was Chief Product and Marketing Officer at Worldpay Group plc, a FTSE 100 global payment processor, from 2013 to 2016. He had previously spent 13 years at Monitor Group LLP and Bain & Company Inc., as a Partner, in London and Johannesburg.

Andrew Burns, Group Head of Internal Audit will become Group Head of Human Resources with a mandate to drive our efforts in talent management, diversity and inclusion, employee engagement, and succession planning. Lilian Ling, who joined the Bank’s Internal Audit team from Citibank London in 2018, has been appointed Group Head of Internal Audit subject to Department of Immigration approval.Elizabeth Bauman, Group Head of Human Resources, has opted to move up her planned retirement from Butterfield after a 38-year career in banking.

Michael Collins, Butterfield’s Chairman and Chief Executive Officer said, “I am pleased to welcome Sabeth and Bri, two banking professionals with decades of experience in credit, market, cyber, compliance, conduct, and operational risk, to Butterfield.

“Our conservative credit strategy and focus on compliance and operational risk controls have positioned us well for the challenges of the global pandemic. As we prepare for an extended period of economic contraction and the resulting heightened risks to our loan portfolio, we have recruited these seasoned risk specialists to help manage our credit exposures, maintain stringent AML protocols, and control operational risk.

“I am also delighted to welcome Kevin to the Bank. He has 20 years of experience as a consultant and strategic marketing professional, delivering record-breaking visitor arrivals as CEO of the Bermuda Tourism Authority. Kevin will lead the roll out of the new Butterfield brand as we enhance our marketing capabilities to further increase Butterfield’s strong market share with offshore financial intermediaries and high net worth clients.

“Since joining us in February, Jane has focused on increasing the efficiency of our strategically important Trust business, while looking for opportunities to grow organically and through acquisition. Jane will work closely with Kevin to improve our Trust client experience by meeting the needs of next generation beneficiaries, many of whom have become more focused on ESG investing, climate change, social equity, and philanthropy.

“I am looking forward to working with Sabeth, Bri, Kevin and Jane on the Executive Committee, as we continue to focus on Butterfield’s development as the world’s leading, independent offshore bank and trust company.”

About Butterfield:

Butterfield is a full-service bank and wealth manager headquartered in Hamilton, Bermuda, providing services to clients from Bermuda, the Cayman Islands, Guernsey and Jersey, where our principal banking operations are located, and The Bahamas, Switzerland, Singapore and the United Kingdom, where we offer specialized financial services. Banking services comprise deposit, cash management and lending solutions for individual, business and institutional clients. Wealth management services are composed of trust, private banking, asset management and custody. In Bermuda, the Cayman Islands and Guernsey, we offer both banking and wealth management. In The Bahamas, Singapore and Switzerland, we offer select wealth management services. In the UK, we offer residential property lending. In Jersey, we offer select banking and wealth management services. Butterfield is publicly traded on the New York Stock Exchange (symbol: NTB) and the Bermuda Stock Exchange (symbol: NTB.BH). Further details on the Butterfield Group can be obtained from our website at: www.butterfieldgroup.com.

Media Relations Contact:

Mark Johnson

Group Head of Communications

The Bank of N.T. Butterfield & Son Limited

Phone : (441) 299 1624

Cellular: (441) 524 1025

E-mail: [email protected]



Investor Relations Contact:

Noah Fields

Investor Relations

The Bank of N.T. Butterfield & Son Limited

Phone: (441) 299 3816

E-mail: [email protected]

Source: The Bank of N.T. Butterfield & Son Limited