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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our savings rates have been updated, please click here to view the full rates on our website.

 

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised our savings rates have been updated, please click here to view the full rates on our website.

 

Butterfield, John Ramplin Charity Trust and Resolution IT support restoration project for Guernsey’s Rotary Club centenary celebration

Butterfield, a leading offshore bank and trust company, has pledged its support alongside other key members of Guernsey’s business community, including the John Ramplin Charity Trust, Resolution IT and The Constables of Castel, to restore the Japanese Pavilion at Saumarez Park as part of the Rotary Club’s centenary celebration plans.

The Japanese Pavilion at Saumarez Park, known to many as the ‘Duck House’, is a well-known and loved Guernsey landmark. The building was closed to the public and has stood derelict since 2019 when it was marked as unsafe for public use. This summer, the Rotary Club of Guernsey is leading a restoration project ahead of its centenary celebrations which start in 2022 to provide a lasting and sustainable legacy for the pavilion.

President Nominee of The Rotary Club of Guernsey Brian Acton said: “Since announcing the project we’ve received many supportive comments from members of the community who have fond memories of the pavilion and are keen to see the structure restored to its former glory. A project of this significance however comes at a considerable cost and would not be possible without the support of our sponsors.

“Our sincerest thanks go out to our main financial sponsors - Butterfield and the John Ramplin Charity Trust, as well to Resolution IT Limited and The Constables of Castel. These organisations are just as keen as we are to ensure that the pavilion remains an important part of our community and a place to be enjoyed by all for many years to come.”

Richard Saunders, Managing Director of Butterfield, said: “Many islanders hold the Pavilion in a special place in their heart, full of fond memories and good times. Seeing the building restored to its former glory will mean so much to the community and we are proud to play our part in making this project a reality.”

The work is being undertaken with the generous support of local contractor Pauls Joinery, and with the additional assistance of Sarnian Roofing, Bob Froome & Son, Norman Piette, PF+A Architects, Fusion Engineering, Scaffolding Services and Petersfield Plant Centre.

With planning permission now granted, work is set to commence soon, starting with the dismantling of the old structure.

Nigel Dorey from The Rotary Club of Guernsey, who is the site manager and will be overseeing the project, said: “We’re very excited that work can now commence. The new framework is making good progress being built at Pauls Joinery’s workshop which means that we should avoid any weather-related delays.

“With the valued support of Petersfield Plant Centre, we’ll also adjust the surrounding ground levels at the Pavilion’s entrance to provide step-free access so that, for the first time ever, it can be accessed and enjoyed by all members of our community.”

Olly Duquemin, CEO of Resolution IT added: “We’re very proud to be involved in such a fantastic community project and to support the Rotary Club in celebrating its centenary. We look forward to watching how the build progresses over summer and seeing the legacy of the Pavilion live on.”